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Our services

Your Virtual Psych Assistant is a highly skilled professional who provides administrative, technical, or creative assistance to clients from a remote location. Our main goal is to help your business run more efficiently and effectively by taking care of the tasks that consume your time and energy. We help reduce costs, boost productivity, and allow business owners to focus on core activities that generate more revenue. Your Virtual Psych Assistant can work on a variety of tasks. With our expertise and flexibility, we can be a valuable addition to any business looking to streamline their operations. Our aim is to improve your efficiency and accuracy, which can ultimately lead to better patient outcomes. We are a valuable tool for practices looking to enhance their operations and provide quality care to their patients.

Highly experienced in Power Diary, Halaxy, Xero, Drop box, One drive, Microsoft (Word, Excel, Outlook), etc.

Your Virtual Psych Assistant offers a range of packages and services to suit the needs of a solo practitioner or a group practice.

Our Process


To ensure a smooth transition, we kindly request that you complete our on boarding questionnaire where we ask about your current processes and policies. This information will help us better understand your needs and tailor our services accordingly.

Additionally, we will require access to an admin email inbox and your patient and employee management systems, such as Halaxy, PowerDiary, and/or Xero.

This will allow us to efficiently manage your patient data and provide you with the best possible outcome.


We are now fully equipped with all the necessary information and we are ready to begin our work. With the information at our disposal, we can now perform tasks efficiently, saving time and energy for you.

We are here to make your life easier by taking on tasks and responsibilities that would otherwise consume your time and energy.

You can now sit back, relax, and let us take care of the rest, allowing you to focus on more pressing matters, knowing that their tasks and responsibilities are in capable hands.


Book a free 15-minute call to discuss if we can provide the support your after.

During the call, you'll have the opportunity to explain what you need help with, and we'll let you know if we can provide the support you need, as well as offer an estimate on how long it will take and the cost per week. Additionally, you can view our packages online to see all of the inclusions and pick the one that best suits your needs.

Don't hesitate to contact us here at the Virtual Psych Assistant for professional assistance with your tasks.


On Boarding Process

The first step in securing your Virtual Psych Assistant. The on boarding process will consist of the following:

  • On boarding questionnaire

  • Video meeting with VA

  • Determine processes/procedures

  • Personalising tasks/services (incl. creation of procedural manual)

  • Getting access to emails and software's

On Boarding cost is $150 once off fee.


Weekly Package

Minimum 3 hours of support per week

Per hour rate $55/$60

Support hours can be split across multiple days of the week

Minimum of 1.5 hours a day


Support Includes:

Diary management /reschedule appointments

New enquiry triage

New client intake process, obtaining copies of referrals and signed consent forms

Following up Mental Health Care Plans and ensuring they are compliant with Medicare requirements

Invoicing/payment processing

Processing rebates, third party invoicing

Reconciliation of invoices / follow up outstanding accounts

Maintain updated client information on your software

Online form creation - letters, emails & SMS templates

Following up inactive clients

Data entry

Incoming calls not included


Project Package

Cost is determined through agreed amount of hours 

Per hour rate $80 

An initial zoom/phone call is scheduled to discuss all areas of project and expectations/goals

Expected turn around is 2 weeks from scheduled discussion (this is dependent on size of project)


Personalised Package

Please get in contact with us via for a personalised package

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